Breadcrumbs

Service Profile Links

1.1 Dashboard

The user can view the defined service profile links in the system by navigating to the ‘Service Profile Links’ screen in the CRM Module from the left navigation panel as follows:

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Figure 1- Service Links Profile Dashboard

  • New Service Profile Links: the user can add new service profile link by clicking on New Service Profile Link.

  • Rows Per Page: the user can select the number of items to show on each page

  • Actions: by clicking on Actions, the user can view edit information, delete service profile link.

1.1.1 Edit Information

The user can edit information of an existing service profile link by navigating to ‘Service Profile Links’ Screen via CRM Module and clicking on Edit Information from Actions as follows:

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Figure 2- Edit Information Action
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Figure 3- Edit Information

The user can delete information of an existing service profile link by navigating to ‘Service Profile Links’ Screen via CRM Module and clicking on Delete from Actions as follows:

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Figure 4- Delete Action

The user can add new service profile link by navigating to the ‘Service Profile Links’ screen via the CRM Module and clicking on New Service Profile Link button:

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Figure 6- Add New Service Profile Link

  • Customer: this field represents the name of the customer.

  • Branch: this field represent the name of the branch.

  • Service Profile: this field represents the name of the service profile.

  • Contract ID: this field represent the ID number of the contract.

By clicking on Add, the service profile link will be add successfully.